Our studio is no longer in Port Melbourne or Cheltenham.
We have now moved to our home studio in Langwarrin and only deliver flowers.
Can't select your delivery date because it is blacked out? This is because we have either sold out for today or we are not open (weekends and Victorian public holidays are blacked out)
We deliver Monday – Friday (except public holidays in Victoria).
Valentine’s Day, Mother’s Day and Christmas Eve, no matter what day it falls on (even weekends) we will be delivering flowers.
Our in house drivers are on the road delivering Monday to Friday. For a approximate delivery time please call 0409017398.
Flowers are guaranteed to be delivered to businesses by 5pm at the latest and personal residences by 7pm.
Whilst we’re unable to guarantee specific delivery times, we’ll always try to the best of our ability to meet any delivery requirements your have.
If your flowers MUST be delivered before a specific time however, please give us a call and we'll see what we can do.
We will then advise whether we can meet your request as we’d hate for you to be disappointed.
At Flowers for Jane we know the delivery process is just as important than the actual flowers. This is why we provide you with a tracking link via email so you have the ability to track your flowers. (The email will come from 'Go People'. Please check your spam/junk mail)
Of course… we love going to the market with a customer in mind! Remember our blooms change every delivery day, so you’ll not be able to see the bunch before the day. We will make sure they look darn cute though.
The beauty of choosing our flowers fresh each day is choosing what looks best. If you have any special requests though please email us with at least 48 hours notice and we will try our best to help. Alternatively you may call us and we can process your request over the phone 0409017398.
Yes, no problem. However, we do require 24 hours notice. Mornings get very busy coordinating deliveries with our drivers so the earlier you notify us the better.
Of course! To do this, we’ll just need at least 24 hours notice. If the item is already out bin the road we may not be able to fulfil this request. There may also be an additional fee if the new delivery address is in another suburb.
Yes, of course! Every order comes with your special message enclosed in an envelope – please sign off with your name so the recipient knows who the flowers are from. If you would like to remain anonymous let us know in 'notes to florist section' ;)
Your customer name, address and details will never be shared without your permission. Please note, we do not check the spelling of your note so please ensure it is correct.
We always do our best to leave the flowers in a secure spot and well protected. This is usually by the door if we can access the property.
You can view a photo of where the flowers are left if you click on the tracking link provided when the flowers leave our studio.
If flowers are left, we will text/phone call the recipient telling them where the flowers are.
However, if we are unable to gain access to an apartment, our driver will attempt to phone/text the recipient advising them off the delivery.
Hopefully a safe place to leave the flowers can be arranged.
It always helps if you can include a gate code or any other information in the delivery comments section on the order form.
If you choose a posy jar, your market blooms will have plenty of water for the day. But even when your flowers are delivered in our hessian wrap, we make sure to wrap them with a little bit of water so they’ll be fine for for the day. Fresh flowers like to drink fresh water though, so make sure to place in a vase as soon as you receive them.
Yes. Please note – for hospital deliveries – patients in ICU cannot accept flowers, nor will reception accept them on behalf of the patient.
Also, please check that the patient is NOT being discharged the day of delivery. If incorrect delivery information is provided on an order form, whilst we’ll do our best to work with you, we cannot be held responsible.
A re-delivery fee will be charged and flowers may need to be delivered the following day as our drivers only attempt delivery once per order.
Nothing lifts the mood of an event like flowers. Behind the scenes at Flowers For Jane we love creating bespoke, beautiful arrangements for all kind of events. We’d love to bring your vision to life. Get in touch and we’ll get planning!
If you have any other questions, please feel free to use the live chat or email us firstname.lastname@example.org.